Protecting yourself and potential buyers during a home sale

3/28/2022 (Permalink)

In today's real estate marketplace, you can have an edge with a reputation for having quality listings. You also want the ability to move a sale through quickly to get your commission. Presentation is everything. 

SERVPRO of Lawrence professionals will inspect a property - including crawl spaces - to help determine the extent of water or mold damage and remove potentially harmful bacteria and odors. 

So before you risk your buyer's health or the opportunity to close the sale of a property, call the local cleanup and restoration professionals at SERVPRO of Lawrence at 978.688.2242 for a free personal walk through and quote. 

In light of the COVID-19 pandemic, SERVPRO staff arrives on any and all inspects in personal protective equipment for the safety of all parties. 

50 years of Keeping it "Green"!

3/28/2022 (Permalink)

SERVPRO of Lawrence has been a family run business since it opened its doors in Windham, NH back in 1975. Our franchise moved to Lawrence, MA in 1985 and has been here ever since! 

With over 100 combined years of knowledge and expertise, SERVPRO of Lawrence continues to lead our industry in cleaning and restoration services throughout the Merrimack Valley region. Our second generation ownership team was born and raised this community. Because of this, we are full aware of its strengths, challenges and its local people and businesses. It brings us some much joy to be able to help the schools that taught us, to serve the agents and adjusters who grow with us, and the homes we made memories in.

If working with a trained and certified firm is important to you, as well as supporting a local company - SERVPRO of Lawrence at 978.688.2242 is your only call!

Fire, Water, Mold, Reconstruction Services

SERVPRO of Lawrence's Goal...

12/15/2021 (Permalink)

Our goal at SERVPRO of Lawrence is to save as much of your impacted property as possible, on every disaster. When assessing damage to your home or business after a fire, flood, storm, etc., our team will determine what can be cleaned and saved, such as furniture, contents, and structural materials. This allows you as the business or home owner to get your life back faster and with much less interruption.

Why restoration?

Restoration is much more cost-efficient than replacement. Sanding and refinishing our original hardwood floors will have a lot less impact on your wallet versus having to replace that floor and lose the original charm.

Offers you peace of mind. Many items cannot be replaced, such as important documents, antique furniture, and family heirlooms. SERVPRO of Lawrence always walks through the property right from the start to ensure that old worn out teddy bear gets the treatment it needs to bring to back to preloss condition!
Saves time. No one enjoys having their kitchen or bathroom torn apart. Let SERVPRO restore!
It’s the preferred method of insurance companies. Insurance policies often have limits that cap the amount of a claim.
Better for the environment. Everything that is ripped up and taken away needs to go somewhere.

If you find yourself in the middle of disaster, our trained, certified professionals are just a phone call away. We are available 24/7/365 and we work with your insurance company to manage the process and paperwork. SERVPRO of Lawrence would love the opportunity to work with you to make it “Like it never even happened.”

Staying Thankful...

12/13/2021 (Permalink)

The holiday season is upon us! Although this Thanksgiving felt very different for many of us, we should not lose hope for better days ahead and count our blessing. Everyone at SERVPRO has continued to work around the clock to keep our community feeling thankful and jolly this season, while practicing social distance celebrations!! COVID-19 has changed the way we do business but hasn’t changed our values. We are so proud to be able to donate cleaning and remediation services to many wonderful charities and businesses, and organizations this holiday season. So many of these local business have been hit hard by COVID, and once again SERVPRO is here to help make their Covid problem, "Like it never even happened."

We are proud to have partnered with the following organization to help keep everyone safe and healthy!

-Boys and Girls Club of Greater Salem, NH

- Exchange Club of Salem, NH

- Salem Animal Rescue League

- Merrimack Valley Chamber of Commerce

- City of Lawrence

- Windham Academy, Windham, NH

- Greater Lawrence Community Action Council

Please keep us in mind for all your cleaning and remediation needs! SERVPRO of Lawrence 978.688.2242

We Love our Customers!!

12/13/2021 (Permalink)

Here is some unbelievable feedback we received from a homeowner we we luckily enough to help. Thanks to all our staff who make SERVPRO proud!

"Not sure where to start about how great these guys are. Our water line on our refrigerator leaked causing a great deal of damage to our home. Everything from our kitchen, bathroom and dining room floors had to go. The basement was completely ruined. Drop down ceiling and carpets both had to go along with some sheet rock. My insurance company dispatched SERVPRO and Kevin who is one of the field managers showed up. We went over the damages and he gave me his course of action. I signed some things giving them the approval to work and he was on his way. I called him the next day with a great deal of concern of the smell coming from the basement and spreading through the house. He was able to find time in their crazy schedule to get guys out here with a dehumidifier and an air filter machine. Every time I have called Kevin he has either answered his phone, called me right back, or shot me a quick text if he was tied up. Never did a call go out where I didn’t hear back from him within a few minutes. I even texted once around 6 to see if he was still working because I had a small issue and he took care of it no questions asked.

D Day aka demo day. Izzy shows up with another individual to start the demo. He goes through the entire plan that Kevin put together and their course of action. Where do you want me to start he asked? What is less inconvenient for you? Every time something came up or he moved onto another project, he would come get me and show me what they did such as spraying anti microbial, and removing this and that, etc. These guys get two 15 min breaks. They didn’t take them. They hustled through. Kevin stopped by and couldn’t believe how much they got done. He would inform me when he’s going to lunch and when he would be back. He always kept me up to date on what the next plan would be and how he was going to do it. My contractor stopped by and had some questions which the answers were unknown to me. Izzy came upstairs and answered every one of them spelling out the plan he had. Izzy and his partner were phenomenal. After they left for the day I noticed that there was an opening downstairs that I was afraid of getting critters coming in. I texted Kevin, he said no problem he would take care of it…. He did. The next day the guys showed up with stuff to block it off.

Every time I had a question, needed something, or simply wanted reassurance…. Kevin was there. I literally cannot express how much gratitude I have towards him and the serv pro staff. I will recommend you guys for anyone that may be needing assistance."

Call us at 978.688.2242 if SERVPRO can help you!

Continued Importance of Cleaning and Disinfecting

9/24/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we at SERVPRO of Lawrence are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Lawrence 978.688.2242

Sources:

https://www.cdc.gov/

SERVPRO of Lawrence, Celebrating Generations of Clean!

3/1/2021 (Permalink)

Always your first call when disaster strikes!

SERVPRO of Lawrence has been a family run business since it opened its doors in Windham, NH back in 1975. Our franchise moved to Lawrence, MA in 1985 and has been here ever since! 

With over 100 combined years of knowledge and expertise, SERVPRO of Lawrence continues to lead our industry in cleaning and restoration services throughout the Merrimack Valley region. Our second generation ownership team was born and raised this community. Because of this, we are full aware of its strengths, challenges and its local people and businesses. It brings us some much joy to be able to help the schools that taught us, to serve the agents and adjusters who grow with us, and the homes we made memories in.

If working with a trained and certified firm is important to you, as well as supporting a local company - SERVPRO of Lawrence at 978.688.2242 is your only call!

Fire, Water, Mold, Reconstruction Services

A Clean Home Sells Faster

3/1/2021 (Permalink)

In today's real estate marketplace, you can have an edge with a reputation for having quality listings. You also want the ability to move a sale through quickly to get your commission. Presentation is everything. 

SERVPRO of Lawrence professionals will inspect a property - including crawl spaces - to help determine the extent of water or mold damage and remove potentially harmful bacteria and odors. 

So before you risk your buyer's health or the opportunity to close the sale of a property, call the local cleanup and restoration professionals at SERVPRO of Lawrence at 978.688.2242 for a free personal walk through and quote. 

In light of the COVID-19 pandemic, SERVPRO staff arrives on any and all inspects in personal protective equipment for the safety of all parties. 

We are Always Here to Help!

12/7/2020 (Permalink)

The holiday season is upon us! Although this Thanksgiving felt very different for many of us, we should not lose hope for better days ahead and count our blessing. Everyone at SERVPRO has continued to work around the clock to keep our community feeling thankful and jolly this season, while practicing social distance celebrations!! COVID-19 has changed the way we do business but hasn’t changed our values. We are so proud to be able to donate cleaning and remediation services to many wonderful charities and businesses, and organizations this holiday season. So many of these local business have been hit hard by COVID, and once again SERVPRO is here to help make their Covid problem, "Like it never even happened."

We are proud to have partnered with the following organization to help keep everyone safe and healthy!

-Boys and Girls Club of Greater Salem, NH

- Exchange Club of Salem, NH

- Salem Animal Rescue League

- Merrimack Valley Chamber of Commerce

- City of Lawrence

- Windham Academy, Windham, NH

- Greater Lawrence Community Action Council

Please keep us in mind for all your cleaning and remediation needs! SERVPRO of Lawrence 978.688.2242

Help Us Celebrate Gina's 10 Years of Service!

12/7/2020 (Permalink)

Running a small business on a good day can be a challenge, but running a small business in 2020 during a global pandemic, can be a nightmare! SERVPRO of Lawrence's continued success during COVID-19 has really come down to its staff. All of our employees have been so strong and resilient, none more than our current Office Manager, Gina Medugno. 

Gina has been with our franchise for 10 years and has grown into one of its most valued assets! She has rolled with every change and really does believe in the SERVPRO brand and is dedicated to making sure each of our customers is thrilled with our service. It's been so rewarding to see Gina continue to push herself and grow from Administrative Assistant to Job File Auditor to Office Manager over the years! We just couldn't run the business without her!

On top of all her work achievements, her biggest achievements are her three beautiful children who are active in dance and hockey where Gina also is a coach! 

Thanks for everything Gina - Here's to another 10 years of making water damages and office problems, "Like it never even happened."

Important Questions to Ask

11/13/2020 (Permalink)

Picture this scenario: Water Damage occurs as your business at 5pm on a Friday; do you know where the water shut off is, do your employees? If the answer is no, SERVPRO® of Lawrence can help!

An Emergency Ready Profile® also referred to as an ERP, is a no cost solution offered by SERVPRO® of Lawrence to all business owners in and around Lawrence, Methuen, and Dracut, MA. It contains significant information needed in the event of an emergency, and helps ensure your business gets back up and running fast!

Preparation is crucial for making it through any size business interruption whether it is a small water leak, large fire, or a burst pipe that flooded your business over the long holiday weekend. No one ever wants to think about these events and they usually happen at the most unfortunate times. However, forecasting for such disasters can save you a lot of time if you ever find yourself knee deep in waste water. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize any “down time” to your business.

When fire and water cleanup is needed, getting help is now quicker and easier using the SERVPRO® Ready Plan App. The Ready Plan is an emergency preparedness tool for home and business owners, property managers, risk managers and facility management. It allows for the creation of an Emergency Ready Profile® containing critical facility information to help speed up response time. 

Call us today 978.688.2242

Restore V. Replace

11/13/2020 (Permalink)

Our goal at SERVPRO of Lawrence is to save as much of your impacted property as possible, on every disaster. When assessing damage to your home or business after a fire, flood, storm, etc., our team will determine what can be cleaned and saved, such as furniture, contents, and structural materials. This allows you as the business or home owner to get your life back faster and with much less interruption.

Why restoration?

Restoration is much more cost-efficient than replacement. Sanding and refinishing our original hardwood floors will have a lot less impact on your wallet versus having to replace that floor and lose the original charm.

Offers you peace of mind. Many items cannot be replaced, such as important documents, antique furniture, and family heirlooms. SERVPRO of Lawrence always walks through the property right from the start to ensure that old worn out teddy bear gets the treatment it needs to bring to back to preloss condition!
Saves time. No one enjoys having their kitchen or bathroom torn apart. Let SERVPRO restore!
It’s the preferred method of insurance companies. Insurance policies often have limits that cap the amount of a claim.
Better for the environment. Everything that is ripped up and taken away needs to go somewhere.

If you find yourself in the middle of disaster, our trained, certified professionals are just a phone call away. We are available 24/7/365 and we work with your insurance company to manage the process and paperwork. SERVPRO of Lawrence would love the opportunity to work with you to make it “Like it never even happened.”

What Makes SERVPRO of Lawrence Different

11/2/2020 (Permalink)

We have the IICRC's Stamp of Approval!

SERVPRO of Lawrence is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Lawrence

SERVPRO of Lawrence specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Certifications

We are Cleaning and Disinfecting Experts

3/31/2020 (Permalink)

SERVPRO is Here to Help!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we at SERVPRO of Lawrence are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Lawrence 978.688.2242

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Come Join our Winning Team!

12/4/2019 (Permalink)

We are Hiring!

SERVPRO® of Lawrence Production Technician

 Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero !

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

Inventory and load the work vehicle with equipment, products, and supplies needed for each project.

Maintain a clean and organized vehicle and clean equipment appearance.

Prepare rooms/areas for work activities. Set up staging area and equipment for each project.

Leave jobsite with a clean and orderly appearance.

Perform production processes following SERVPRO® production guidelines per work order per crew chief directions.

Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns).

Perform end-of-day/end-of-job cleanup and breakdown. Leave jobsite with a clean and orderly appearance.

Position Requirements

Effective oral communication

Basic math skills

Experience in cleaning/restoration preferred

High school diploma/GED

IICRC certifications preferred

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)

Ability to sit/stand/walk for prolonged periods of time

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning products/chemicals

Ability to travel locally and out of state when necessary

Ability to successfully complete a background check subject to applicable law

Please visit our website, www.SERVPROlawrence.com, for additional information.

Required license or certification: Drivers License

Come Join our Winning Team!

12/4/2019 (Permalink)

We are Hiring!

SERVPRO® of Lawrence Production Technician

 Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero !

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

Inventory and load the work vehicle with equipment, products, and supplies needed for each project.

Maintain a clean and organized vehicle and clean equipment appearance.

Prepare rooms/areas for work activities. Set up staging area and equipment for each project.

Leave jobsite with a clean and orderly appearance.

Perform production processes following SERVPRO® production guidelines per work order per crew chief directions.

Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns).

Perform end-of-day/end-of-job cleanup and breakdown. Leave jobsite with a clean and orderly appearance.

Position Requirements

Effective oral communication

Basic math skills

Experience in cleaning/restoration preferred

High school diploma/GED

IICRC certifications preferred

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)

Ability to sit/stand/walk for prolonged periods of time

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning products/chemicals

Ability to travel locally and out of state when necessary

Ability to successfully complete a background check subject to applicable law

Please visit our website, www.SERVPROlawrence.com, for additional information.

Required license or certification: Drivers License

Protecting yourself from Winter Hazards - Part 2

12/3/2019 (Permalink)

Please practice safety when trying to stay warm this season!

Puffbacks, Chimneys, and Space Heaters

Puffbacks and chimney fires are messy business. Trying to clean up this soot yourself can sometime make the problem worse. Malfunctions like an oil burner backfiring and sending soot throughout your home or business comes with nasty smells and corrosive damaging effects. Likewise a chimney fire could send smoke billowing throughout your home. Proper maintenance of your furnace and regular chimney cleans can help reduce these hazards risks.

Space heaters present a greater potential for human error such as leaving them too close to flammable materials or failing to operate and maintain them properly. It’s important to remember to never sleep or leave a room with a portable heater still on, and keep them clear from all furniture and contents. These  heaters should also not be used in conjunction with extension cords or surge protectors.

Be prepared this winter and know SERVPRO® of Lawrence is available 24/7/365.

Cold Temps Can Bring New Problems

11/19/2019 (Permalink)

Make sure to take precautions during this holiday season!

With the holiday season upon us, this brings laughter, joy, and a lot of frigid weather! Freezing temperatures can bring burst pipes, puffbacks, ice dams, and even the dreaded flu. You’re in luck as there many things you can do to help prepare your home and/or business for all winter throws at us.

Getting your home ready:

Keep cabinet doors open during times of extreme cold so warm air can move around pipes.
Keep a slow flow of water coming through faucets especially if they run through unheated or exterior areas of your home.
Ensure all your gutters are clean and secure. Leaves and debris can accumulate in gutters which could lead to roof problems and water damage like ice dams.
Get your furnace serviced! Proper maintenance of your furnace can help reduce the risk of puffbacks.

Preparing your business:

Inspect your business property for downed tree limbs and branches these can cause personal injuries.
Check walkways and parking lots for proper drainage to reduce flood hazards.
Inspect all handrails, stairwells, and entryways to address and correct potentially slippery or hazardous areas.
Install mats or non-slip surfaces and post caution signs where water could be present.
Contact your local Sales & Marketing Representative at SERVPRO® of Lawrence, and ask about starting and Emergency Ready Profile (ERP) for your business. Click here to learn more about the ERP.

Why Restore wins over Replacement

11/19/2019 (Permalink)

Restore>Repalce

Our goal at SERVPRO of Lawrence is to save as much of your impacted property as possible, on every disaster. When assessing damage to your home or business after a fire, flood, storm, etc., our team will determine what can be cleaned and saved, such as furniture, contents, and structural materials. This allows you as the business or home owner to get your life back faster and with much less interruption.

Why restoration?

Restoration is much more cost-efficient than replacement. Sanding and refinishing our original hardwood floors will have a lot less impact on your wallet versus having to replace that floor and lose the original charm.

Offers you peace of mind. Many items cannot be replaced, such as important documents, antique furniture, and family heirlooms. SERVPRO of Lawrence always walks through the property right from the start to ensure that old worn out teddy bear gets the treatment it needs to bring to back to preloss condition!
Saves time. No one enjoys having their kitchen or bathroom torn apart. Let SERVPRO restore!
It’s the preferred method of insurance companies. Insurance policies often have limits that cap the amount of a claim.
Better for the environment. Everything that is ripped up and taken away needs to go somewhere.

If you find yourself in the middle of disaster, our trained, certified professionals are just a phone call away. We are available 24/7/365 and we work with your insurance company to manage the process and paperwork. SERVPRO of Lawrence would love the opportunity to work with you to make it “Like it never even happened.”

Is your Business Prepared and Ready?

11/13/2019 (Permalink)

Everything you would need in the event of a disaster, in the palm of your hand.

Water Damage occurs as your business at 5pm on a Friday; do you know where the water shut off is, do your employees? If the answer is no, SERVPRO® of Lawrence can help!

An Emergency Ready Profile® also referred to as an ERP, is a no cost solution offered by SERVPRO® of Lawrence to all business owners in and around Lawrence, Methuen, and Dracut, MA. It contains significant information needed in the event of an emergency, and helps ensure your business gets back up and running fast!

Preparation is crucial for making it through any size business interruption whether it is a small water leak, large fire, or a burst pipe that flooded your business over the long holiday weekend. No one ever wants to think about these events and they usually happen at the most unfortunate times. However, forecasting for such disasters can save you a lot of time if you ever find yourself knee deep in waste water. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize any “down time” to your business.

When fire and water cleanup is needed, getting help is now quicker and easier using the SERVPRO® Ready Plan App. The Ready Plan is an emergency preparedness tool for home and business owners, property managers, risk managers and facility management. It allows for the creation of an Emergency Ready Profile® containing critical facility information to help speed up response time.

Biohazard, Vandalism & Crime Scene Remediation and Cleanup

12/4/2018 (Permalink)

SERVPRO® of Lawrence Professionals are trained to safely and effectively remove hazardous biological substances and prepare waste for proper disposal.

Biohazard, Vandalism & Crime Scene Remediation and Cleanup

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. Failure to properly handle and safely remove such substances can contribute to unhealthy and even dangerous environments.

SERVPRO® of Salem/Plaistow Professionals are trained to safely and effectively remove hazardous biological substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, our trained certified professionals, help turn unsafe environments into clean, safe homes and businesses.

Blood borne Pathogens

We remove and dispose of bodily fluids, tissue, and other pathogenic substances resulting from accident, trauma, crime, or death. Trained Professionals thoroughly clean, disinfect, and deodorize the structure.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs are volatile and can leave harmful residues throughout at structure. We follow federal and state guidelines to clean all surfaces.

Arson and Vandalism

We are recognized as leaders at helping property owners recover quickly from fire and water damage. We also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Sewage Backup

Sewage backups and black water intrusions are more than nasty and smelly. These damages also introduce harmful microorganisms into a structure. Trained Professionals remove the sewage, contaminants, and moisture disinfecting as they clean to ensure the structure is cleaned, disinfected, and deodorized.

Hoarding

Hoarders typically collect excessive amount of items. As these items pile up in a home it can create a serious safety hazard. Hoarder homes become a breeding ground for pests and possibly unsafe pathogens. SERVPRO® of Salem/Plaistow has the necessary tools to safely complete the job.

Why does my business need an ERP?

11/21/2018 (Permalink)

SERVPRO® is a leader in water and fire damage response and we want to help you quickly get your business back in working order.

An Emergency Ready Profile® also referred to as an ERP, is a no cost service offered by SERVPRO® of Salem/Plaistow to all business owners in the Sothern Rockingham County of New Hampshire. It contains critical information needed in the event of an emergency, to help you from becoming part of the 50% of business that do not reopen after a disaster.

Preparation is key for making it through any size business interruption whether it is a small water leak, large fire, or a burst pipe that flooded your business over the long holiday weekend. No one ever plans on these events and they usually happen at the most inopportune times. However, planning ahead for such disasters can save you a lot of time if you ever find yourself knee deep in waste water. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize any “down time” to your business.

Emergency Ready Profile Highlights:

• No cost assessment of your facility.
• Concise document (also available digitally on an app), that contains all of the critical information needed in the event of an emergency.
• Establishes your local SERVPRO® as your disaster mitigation and restoration provider.
• Identifies the chain of command authorizing work to begin.
• Provides detailed information such as shut-off valve locations, priority areas, and contact information. It is so detailed it contains information for our crews so they know where to park, what door to enter, and what elevators to take if needed.

SERVPRO® is a leader in water and fire damage response and we want to help you quickly get your business back in working order. Now is the time to ask yourself, “Are you ready for whatever happens?”

Contact your local Sales & Marketing Representative at SERVPRO® of Lawrence and ask them to schedule an ERP for your business today!

Preparing your home and business for winter

11/21/2018 (Permalink)

Contact your local Sales & Marketing Representative at SERVPRO® of Lawrence, and ask about starting and Emergency Ready Profile.

With the holiday season upon us, we all know that means winter and all Mother Nature has to unleash is not far behind. Colder temperatures can bring frozen pipes, puffbacks, ice dams, and the flu. There are however many things you can do to help prepare your home and/or business for all winter throws at us.

Preparing your home:

• Keep cabinet doors open during cold spells so warm air can circulate around pipes.
• Keep a slow trickle of water flowing through faucets especially if they run through unheated or uninsulated areas of your home.
• Ensure gutter are clean and secure. Leaves and debris can accumulate in gutters which could lead to roof problems and water damage.
• Proper maintenance of your furnace can help reduce the risk of puffbacks.

Preparing your business:

• Inspect your business property for downed tree limbs and branches. Heavy wind , rain, ice, or snow can cause branches to fall which could cause damage to the property and potentially cause personal injuries.
• Check walkways and parking lots for proper drainage to alleviate flood hazard potential.
• Inspect all handrails, stairwells, and entryways to address and correct potentially slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
• Contact your local Sales & Marketing Representative at SERVPRO® of Lawrence, and ask about starting and Emergency Ready Profile (ERP) for your business. Click here to learn more about the ERP.

Restore vs. Replace

11/21/2018 (Permalink)

Restoration is much more cost-efficient than replacement.

The goal at SERVPRO® of Lawrence on every disaster is to restore over replace. When assessing damage to your home or business after a fire, flood, storm, etc., our team will determine what can be cleaned and saved, such as furniture, contents, and structural materials. They will also determine what items may need to be replaced, if for whatever the reason, the items can’t be saved.

But why should you consider restoring over replacing? Isn’t this a great time to remodel and get that dream kitchen or bathroom you have always wanted? Wouldn’t it just be easier and faster to demolish and rebuild? I mean they make it look so easy on all those TV shows, but is it covered by your insurance policy?

Why restoration?

• Restoration is much more cost-efficient than replacement. Did you know that it is more cost effective to restore your wet/damaged floor than it is to rip it up and replace it?
• Gives you peace of mind. Many items cannot be replaced, such as important documents, antique furniture, and family heirlooms. New is not always the better answer when it comes to memories.
• Saves time. Drying a wet floor will get you back to your preloss condition a lot sooner than, tearing out and laying down a new floor.
• It’s the preferred method of insurance companies. Insurance policies often have limits that cap the amount of a claim.
• Better for the environment. Everything that is ripped up and taken away needs to go somewhere.
  

If you find yourself in the middle of disaster, our trained, certified professionals are just a phone call away. We are available 24/7/365 and we work with your insurance company to manage the process and paperwork. SERVPRO® of Lawrence would love the opportunity to work with you to make it “Like it never even happened.”

What to expect in winter – Lawrence/Methuen/Dracut

11/21/2018 (Permalink)

Frozen pipes, puffbacks, ice dams, and the flu. Yes the fresh fallen snow is a beautiful sight for many, but all the complications that can accompany winter may leave you a little uneasy. Maybe you are a new home owner or business owner? Maybe this is your first time in a location where temperatures often dip into the negatives? Either way we have outlined a few of the hazards often seen when we are in the dead of winter.

Frozen Pipes

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water sources and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. To learn about how to prepare your home or business click here. (link to winter weather blog)

Ice Dams

Ice dams form when heated air melts roof snow downward into water dammed behind still frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can back flow under shingles and into your structure’s interior. Ice dams can be a major problem during the winter months. Be sure all gutters are cleaned and secured.

What to expect in winter – Lawrence/Methuen/Dracut Pt 2.

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It’s important to remember to never sleep or leave a room with a portable heater still on, and keep combustibles at least 3 feet away.

Puffbacks, Chimneys, and Space Heaters

A puffback is a messy furnace malfunction that occurs when an oil burner backfires, sending soot throughout your home or business. It can happen all at once covering an interior in grimy soot or a puffback can leak soot particles more gradually. Likewise a chimney fire could end smoke billowing throughout your home. Proper maintenance of your furnace and regular chimney checkups can help reduce these risks.

Space heaters present a greater potential for human error such as leaving them too close to combustible materials or failing to operate and maintain them properly. It’s important to remember to never sleep or leave a room with a portable heater still on, and keep combustibles at least 3 feet away.

Flu Season

Every year it seems that cold & flu season hits us earlier and harder than the year before. You can help prevent the spread of flu germs by depending on us to sanitize building materials, surfaces, and contents following restoration industry standards. We use professional cleaning products and EPA-registered cleaners and disinfectants.

Be prepared this winter and know SERVPRO® of Lawrence is available 24/7/365.