What our Customers say...

Testimonials

The folks in the office were very  helpful, and all the field staff we met and interacted with were professional, helpful and made a difficult situation easier to deal with. Thank you Kevin, Vidal and Juan.

— Mark in Dracut, MA

What a great job, very thankful for the job well done.

— Jonathan in Methuen, MA

Team was great

— Kiera in Methuen, MA

Everyone who participated in this cleanup did an amazing job. We are truly happy with the service that Kevin, Kyle and everyone else provided. We would definitely use SERVPRO again if the situation arises.

— Sara in Methuen, MA

Thanks for the help. Always a pleasure

— Lenin in Lawrence, MA

Service was quick and professionally done. The workers were excellent.

— Carol in Dracut, MA

Very prompt and professional

— Kerry in Methuen, MA

Awesome job. On time. Worked Hard.

— Cathy in Methuen, MA

Dear SERVPRO employees,

My family is deeply grateful for the compassionate and expert services we received from SERVPRO. We arrived home from vacation to find a broken toilet valve had completely flooded my mom's bedroom and basement. It was in the evening and we were stunned! Somehow we thought to call SERVPRO and from the moment we heard Nicole's voice we knew we were in good hands.

As soon as Rodney and Clayton arrived, we were treated with such kindness and support which, at the time, was as important as the physical help we received. Many crew members in our home and many office calls later we were 100% satisfied with our SERVPRO experience. My entire family joins me in thanking Office staff :Nicole, Raeann & Christina; Production manager: Steven and Crew members: Rodney, Clayton, Mark, Pete, Kevin & Pedro for a job more than well done.

Thank you so much and Happy Thanksgiving!

— J. R. in Andover, MA

The team was extremely courteous and informative

— Michelle in Lawrence, MA

Guys did a great job very courteous and professional very happy so far

— Keith in Methuen, MA

Keep up the good work!

The onsite personnel were very pleasant, courteous and accommodating and very hard working!

— Richard in Lawrence, MA

Everything went as planned and all personnel were very knowledgeable and professional. I would highly recommend them to anyone.

— Janice in Methuen, MA

Everyone was extremely professional.

— Michael in Dracut, MA

Prompt, courteous and great!

— Veronica in Methuen, MA

Great job throughout the entire process

— Roger in Lawrence, MA

Great job throughout the entire process

— Roger in Lawrence, MA

All the employees at SERVPRO were extremely information through every phase of my problem. This includes the office personnel as they were very accommodating on working with my schedule.

— Diane in Dracut, MA

Good job and pleasant workers Izzy and Tranitta

— Anthony in Methuen, MA

Great crews very polite and loved their assistance was much appreciated.

— Albert in Lawrence, MA

Everyone individual from SERVPRO that has worked in my home were courteous, helpful, professional and very caring.

— Kathleen in Methuen, MA

They were very helpful

— Joanne in Lawrence, MA

Everyone was extremely professional

— Michael in Dracut, MA

Great job throughout the entire process

— Roger in Lawrence, MA

All of the employees at SERVPRO were extremely informational through every phase. This includes the office personnel as they were very accommodating on working with my schedule.

— Diane in Dracut, MA

All went well.

— Ebell in Lawrence, MA

The Two gentlemen were very detailed with the cleaning. They did a great job! Awesome team.

— Annie in Methuen, MA

SERVPRO was recommended to me and I would recommend them to anyone in need.

— Linda in Dracut, MA

The team showed up as promised and began work immediately after reviewing the initial phase of the clean up process. They were very careful with our property and conscious of taking appropriate measures with the cleaning process.

— Erick in Methuen, MA

The technicians were very professional and worked well together. I was very satisfied with the results.

— John in Lawrence, MA

Vidal and Juan did a great job at my house. Thank you.

— Naresh in Methuen, MA

Vidal and Peter were very professional and cannot say enough on how through they were. 

— BJ in Dracut, MA

Very professional crew!

— Ann in Methuen, MA

Everyone I dealt with was great!

— Deborah in Dracut, MA

Very helpful!

— Chris in Lawrence, MA

Kevin and Ramon were very thorough and extremely polite. Overall pleasant experience.

— Lisa in Dracut, MA

All who serviced us were knowledgeable, professional, personable...It was a pleasure to have them do the work in our home. They were the BEST!

— Whittaker in Lawrence, MA

Next time I want the same guys back! Great job!

— Laura in Methuen, MA

Very efficient and pleasant workers!

— Boyd in Lawrence, MA

Rodney and pete were amazing. I will be requesting them in the next few days because they made me and my family so comfortable during a hard time. The communication and honestly is uncomparable.

— Jim in Dracut, MA

Great job completed on time!

— Christopher in Methuen, MA

Very helpful!

— Beverly in Lawrence, MA

Thanks for all your help

— Lenin R. in Lawrence, MA

The team that came out were great. Made many recommendations and were more than helpful. Very appreciative in time of need.

— Julie L. in Lawrence, MA

Thanks for a job well done.

— Paul G. in Lawrence, MA

Great team who came out on a weekend within a reasonable time.

— Julie L. in Lawrence, MA

Friendly, on top of everything.

— Fran L. in Methuen, MA

Excellent service. Staff was polite, professional, courteous, efficient, and did not waste time.

— Jim in Lawrence, MA

All went well the employees were great!

— Phyllis S. in Methuen, MA

We were very happy with the service. All representatives were very patient with our requests.

— Anna B. in Dracut, MA

Excellent service. Highly recommend them!

— Theresa G. in Dracut, MA

Service was very efficient and speedy. I would recommend to family and friends. I was very satisfied.

— Jerry T. in Dracut, MA

I am extremely please with the work and efficiency.

— Joel A. in Lawrence, MA

Guys were great, very respectful

— Abdiel P. in Lawrence, MA

Great teamwork, exceptional experience

— Greg G. in Dracut, MA

Thank you to Brian White and the SERVPRO team. Everyone went above and beyond to help us get through the disaster. We can't thank you enough.

— Maureen A. in Methuen, MA

Vidal and Juan were very professional and courteous while in my home. They took extra measures to make sure they were as careful as could be while moving my belongings. I would definitely recommend this team!

— Ja-an in Methuen, MA

Very professional workers and office staff.

— Johnnah in Methuen, MA

Vidal and his partner were very courteous and nice.

— Janet G. in Methuen, MA

Very good.

— Steve G. in Dracut, MA

Excellent job!

— Derek & Crystal in Methuen, MA

Thank you for completing in one day!

— Karen B. in Dracut, MA

Kevin Hurley was terrific in every respect, knowledgeable and professional thru out the process!!

— Paul D. in Methuen, MA

The initial inspector was very informative, polite and reassuring. I was also very impressed with the installation and removal crews. The office personnel were also very helpful and pleasant. Very pleased with the service.

— Sandra K. in Methuen, MA

Great job!

— Frank R. in Methuen, MA

Very professional, did a great job!

— Timothy in Methuen, MA

Mark and Issie were very professional and polite they did a great job!

— John and Jove in Methuen, MA

Courteous, professional and efficient. Thank you.

— Rick B. in Methuen, MA

My experience with SERVPRO was fantastic. The first team arrived within a half hour of my phone call. He was knowledgeable and informative. The clean up team arrive within 2 hours of my phone call and they were amazing. Very knowledgeable, polite and quick. I am very impressed with your service and will always speak highly of you, as well as recommend you.

— Eileen in Methuen, MA

Very happy with the customer service provided, and the homesite workers.

— Julianna in Lawrence, MA

Kevin and Mark did an aceptional job. Thank you

— Shelia in Dracut, MA

Mark and Clayton were great. They were prompt, courteous and very helpful. Great experience overall.

— Irma in Methuen, MA

Courteous, professional and efficient. Thank you.

— Rick in Methuen, MA

Very professional and polite

— Dawn in Methuen, MA

Kevin and Ryan were very professional and kind there services were greatly appreciated!!!

— Angela in Dracut, MA